Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Blackpool | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This policy explains how Pharmacy Weight Loss Blackpool collects, uses, and protects your data in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Blackpool is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Blackpool and across the UK. We act as the Data Controller for the personal information you provide to us.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and relevant clinical details required for safe prescribing
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies
Communications: Records of any correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal and medical information for the following purposes:

To assess your suitability for weight loss treatments and issue prescriptions safely
To dispense and deliver your medication — typically within 1 working day once approved by our pharmacist
To manage your ongoing care, monitor progress, and follow up on your treatment
To process payments and manage your account
To comply with our legal and professional obligations as a GPhC registered pharmacy
To respond to your enquiries and provide customer support

The legal bases we rely on include the performance of a contract, compliance with legal obligations, and the provision of healthcare under UK GDPR Article 9(2)(h) for special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes
Analytics cookies: Help us understand website traffic and improve our services (for example, Google Analytics)
Preference cookies: Remember your settings and choices to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

Prescribing partners: Independent prescribers involved in your clinical care
Delivery services: Courier and postal providers to fulfil your medication orders
Payment processors: Secure third-party payment providers to handle transactions
IT and hosting providers: Platforms that support the secure operation of our website and systems
Regulatory bodies: The GPhC, NHS, or other authorities if required by law

All third-party providers are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Payment records are retained as required by law. You may request deletion of non-essential data where there is no legal obligation to retain it.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised staff only.

8. Your Data Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also object to certain types of processing or request that we restrict how we use your information. If you wish to exercise any of these rights, please contact us directly and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Blackpool
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk